Before you start, you need to know your VoIP username, password and the server that your number is connected to. You can do this from your account, by clicking Devices,
then advanced and SIP.
The VoIP username and VoIP password are then displayed (click in the password box to show the password).
Registering your handset
On your handset, select the following Menu > Settings > Registration > Register Handset. It will ask you for a system PIN, this is 0000. Before you enter the PIN, press and HOLD the silver button (Glows Blue) on your base station for 3 SECONDS and let go, enter the PIN and this will register the handset.
Step 1: Locating the IP address
You can obtain the IP Address two different ways. You can either type in gigaset-config.com into the address bar of your web browser OR click on menu > settings > System > Network > IP Address. If you cannot see this option, your handset will need registering (See above step). DO NOT include any leading zeros, so 192.168.001.010 should actually be typed 192.168.1.10 into your web browser. You should see the following login screen:
Step 2: Configuring the Connection
The default password is 0000. Enter this password and click OK to log in. Once logged in, click on Settings > Telephony > Connections and IP1 (this is default) as shown below:
Step 3: Configuring your account
Click on Edit on a connection to start configuring your base station. Enter the details shown below:
Set “Authentication Name” to VoIP Username
Set “Authentication Password” to VoIP Password
Set “Username” to VoIP Username
Set “Display Name” to anything you wish
Step 4: Configuring your account – Advanced Settings
Once complete, click on Show Advanced Settings and enter the following settings shown below:
Set “Domain” to realm from SIP info
Set “Proxy Server Address” to realm from SIP info
Set “Proxy Server Port” to 5060
Set “Registration Server” to realm from SIP info
Set “Registration Server Port” to 5060
Set “Outbound Proxy Port” to 5060
Step 5: Setting the DTMF mode
Once entered, click on Set and locate Advanced VoIP Settings on the left hand side of the page and enter the following as shown below:
Set “Auto DTMF Transmission” to No
Set “DTMF Transmission” to RFC 2833
Step 6: Setting the Local SIP Ports
Once you have set the DTMF mode, you need to set the local SIP ports to match below:
Set “Use Random Ports” to Yes
Step 7: Reset and Reboot
Click on “Set” to save the changes. Then click on Management on the left hand side, Reboot and Reset > Reboot. Once rebooted, your device will then be connected up to your Service.