Category : Outbound SIP

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An understanding of the media codec’s used within VoIP systems can help with diagnosing failed calls, issues with transfers and other seemingly resolvable issues. We recommend and newly created devices should input this as their default that the codecs utilised are: G722, G711a (also known as PCMA), G711u (also known as PCMU). This will ensure ..

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Whilst this post is positioned for users of Draytek routers a popular product for business requiring a highly configurable powerful router to replace a standard offering you may hit issues with failing inbound calls after periods of inactivity on the handsets. This is due to the SIP ALG, a SIP ALG is integrated into most ..

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Telephone

Please note these instructions are for advanced users, ideally all devices would be connected using auto device provisioning using instrustions available to signed in users. In the following sections we will show you how to do this on an Aastra, Yealink T22, Cisco 504G, and Polycom 550 How to configure an Aastra 6739i Find the ..

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Thief in a balaclava and black outfit standing in the darkness using a stolen mobile phone or a terrorist activating a bomb remotely

It’s common to come across fraud attempts or successes in the environment of internet telecomunications, we utilise the latest technologies to protect both ourselves and our customers, we publish more about these technologies to logged in clients but due to the nature of this subject we keep all details as secure as possbile. A big ..

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Two rows of multiple fiber cables plugged into a fiber switch, with green activity lights, and standard fiber labelling.

For clients or resellers connecting switches to our infrastructure and needing to push large volumes of traffic can take advantage of connecting directly to one of our UK PoP locations, ideally we prefer all connections at Telehouse North Docklands where we can offer ports on either LC fibre or GE ethernet. Ports are currently at ..

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