SIPadmin Maintenance Please be advised there is maintenance scheduled to take place across the SIPadmin Platform at 00:00 10/7/2016 until 00:30 10/7/2016. There maybe interruptions to call at this time. Kind Regard..
An understanding of the media codec’s used within VoIP systems can help with diagnosing failed calls, issues with transfers and other seemingly resolvable issues. We recommend and newly created devices should input this as their default that the codecs utilised are: G722, G711a (also known as PCMA), G711u (also known as PCMU). This will ensure ..
Whilst this post is positioned for users of Draytek routers a popular product for business requiring a highly configurable powerful router to replace a standard offering you may hit issues with failing inbound calls after periods of inactivity on the handsets. This is due to the SIP ALG, a SIP ALG is integrated into most ..
Its been noted from some clients that there has been a longer than usual wait time on dialling numbers than expected. On initial bench tests we can core switching speeds down to the <1ms average responses which combined with our choice of carrier performace was giving instant response to local call flows, e.g. voicemails and ..
We fully support number porting where possible and can assist fully in any porting processes. A number port from providers which has agreements in place to allow for number portability can usually be sucessfully completed in an 18 day window. The key requirements for a port to be sucessful is: A Letter of Authority from ..
Recently we have been finding the odd failed call destination to international destinations through our primary carrier. It seems we had a mismatch in CLI presentations this has now been resolved, we are monitoring call traffic but believe all flows to be restored. Thanks The SIP..
We love Bria at SIPadmin, the quality of the user interface, calls and feature set are second to none, with this being the case we like to push the usage of this quality application by offering it free with all business packages. To claim your free cloud app visit bria.sipadmin.com and enter you account details. ..
We pride ourselves on the compatability of our infrastructure and as many devices out their as possible unlike many of our competitors our systems and clients don’t suffer from audio issues and other problems when put behind double nat or mobile connections. Why not find out for yourself and signup for a prepaid ac..
Please note these instructions are for advanced users, ideally all devices would be connected using auto device provisioning using instrustions available to signed in users. In the following sections we will show you how to do this on an Aastra, Yealink T22, Cisco 504G, and Polycom 550 How to configure an Aastra 6739i Find the ..
It’s common to come across fraud attempts or successes in the environment of internet telecomunications, we utilise the latest technologies to protect both ourselves and our customers, we publish more about these technologies to logged in clients but due to the nature of this subject we keep all details as secure as possbile. A big ..