Adding a New number to a SIPAdmin account
1 login to sipadmin
Once logged in select Account Jump from the top menu (see screenshot)
2 Select the customer that you want to add the number to (in this example we will use linchpin Plant)
3 The system will then say you are masqurading as that customer
4 Once you are masquarading as that account go to the apps menu (the 3×3 grid icon) and select Smart PBX and you will see the following screen
5 Select Users from the left hand side and you will see this
6 Click Add User then fill in the details as required in the pop up.
- email for login
- choose extension number
- tick Include User in Company Directory
- leave Send credentials and send emails to an alternative unticked
7 Once done click create user
8 Go in to the account on Autotask and make a wall note of the username and password plus extension number for the newly created user.